Meet the all New 2020 ACE Electric Bike - our Retro Scrambler Fat Tyre E-Bike , 🚲 where our patented design and durable construction have finally smiled upon us to deliver an E-Bike that truly makes us feel one in a million.
Take to the Streets with ACE XR-T which comes as standard with our large spacious seat and huge Removable Samsung Battery 💥 that can deliver a whopping range on a charge, plus we've combined this with our tough Pedal Assist (PAS) Bafang Motor and almost anything is possible.
Conquer Australia's Hardest terrain such as Sand, Hills, Dirt, Grass with ease on the ACE Electric Bike. Now loaded with a 7 Speed Shimano transmission ⚙️ and a seriously lightweight Aluminium construction, this is a bike that will not only combat rust but you can actually ride it with ease in the unlikely event that you ran out of charge!
- 48V Bafang Gear Motor (Rear Hub)
- Adjustable Handle Bars (Height Only)
- Basic Tool Kit Included
- 14AH Samsung Lithium Battery (Lockable/Removable)
- Max Speed: 25km/h (or 35km PAS - Off Road)
- Range: Up to 50km* (Varies on Ride Conditions)
- LCD Multifunction Display
- Alloy Frame & Fenders
- Stainless Steel Spokes
- Shimano 7 Speed Transmission & Micro Shifter
- Tektro Mechanical Disc Brakes
- 20" X 4.0 Fat Tyres (Choice of Street or Mud)
- Max Loading: 150kg
- Charging Time 4-6h
- N.W/G.W: 30kg / 38kg
- KMC Chain
- Velo Handle Grips
- Wellgo Pedals
- Seats 2 - (Not Legal in Most States, refer to Local Authority)
- Top Mounted Cup Holder
- Quick Release Front Wheel
- Standard Bell
- Front LED Light with Angel Eye DRL Ring
- Brake Light - LED Built into Battery
- 5 Levels of Pedal Assist
- Adjustable Handle Bars (Height Only)
- Basic Tool Kit Included
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible and any sale promotions offered
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Here at Ampd Brothers Electric Quality and Assurance means a thousand words. Thats why we stand behind all our products with our extensive Australia Wide Warranty with 1 Year on our products and 6 Months on Batteries.
What our Warranty Covers:
- Manufactures Faults, defects and/or Failure
What We Don't Cover:
- Damage or Failure due to misuse
- Damage caused by failure to service or maintain products
- Damage caused by natural disaster, such as storms or floods
- Wear and Tear from general use over time eg. worn tyres
- Costs & Labour charges involved to install replacement parts
- Shipping Costs to Return Products or Parts to us
What Happens When I Have a Warranty Problem?
- Contact a member of our team to assist with diagnosing the problem
- If a manufacturers fault is established we will ship out the replacement part.
- If the fault requires a technician to diagnose, repair or install components we will direct you to one of our dealers, a local bike store or technician for further attention.
Need a Part?
We carry most parts on our products and should you need a replacement, Simply Contact our Support Team for a Quote. Some parts will also be available via our website for streamlined ordering in the near future.
RETURNS & RIDE GUARANTEE
We are very confident in our products hence we offer a Ride Guarantee, which applies should you not be satisfied with a quality, manufacturing, ride performance or related issue on the product purchased. External matters or changes of mind are not applicable under this guarantee for return or refund.
Our Ride Guarantee and Returns policy is 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please Note: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
To complete your return, we require a receipt or proof of purchase.
Please do not send items or purchases back to the manufacturer.
In some circumstances we may only issue partial refunds (if applicable) such as;
- Items not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
- Reasons of external matters not related to the product itself
Sale & Clearance Items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only exchange items if they are deemed defective or damaged. We cannot exchange or refund any items on a change of mind basis. If you need to exchange a defective item, please contact our support team.
To return your product, you should contact us and we will advise the correct return address. Any return cost's will not be covered by AMPD Brothers.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Excellent quality and so much fun
Wow! Can't believe how easy these are to ride! So much fun riding along the beach front or to the brewery for a couple of responsible froths. Cheers Ampd Bros!
Wonderful bike. Gets alot of looks. Rides extremely well. Hills, dirt, you name it, it does it.
QUESTIONS & ANSWERS
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