Hero

Hero S10 Electric Scooter

Regular price $1,899.00
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Estimated Arrival: Between Sep 24 and Sep 28.


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Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter
Hero S10 Electric Scooter


SPEED
25km/h
RANGE
Up to 75km

BATTERY
52V 18Ah / 52V 23Ah

 
MOTOR
1300W
WEIGHT CAPACITY
120kg
TYRES
10 inch


Ride The Distance With This Powerful E-Scooter

Another great product from Hero’s S series, the Hero S10 is one of the most extreme electric scooters you can find on the market.

With this electric ride's considerable cost, you en experience speeds of up to 25km/h (street-legal) and go up to 75km in a single charge.

The 10-inch tyres on this beast ensure perfect stability, making off-roading experiences feel smoother and safer.

While this e-scooter appears to be well-built, it is still light, foldable, and very durable, capable of supporting 120kg in weight.

High Standards For Your Everyday Riding

The Hero S10 specs show just how much power and control you get with an electric scooter, built with some of the finest parts around.

With the Hero S10 scooter, you are sure to enjoy riding on any kind of terrain and also do so in comfort with its durable tyres and its high-performance shocks.

Built for perfection, the Hero S10 electric scooter is put together starting from high-quality aerospace aluminum to support all of its parts, attachments, and even the weight of its rider.

If you are searching for a fast electric scooter that also performs well in off-road situations, the Hero S10 won’t let you down.

Key Features

  • Boost yourself to the limit with a powerful 1000W motor that reaches its peak of 1300W, making it easy to hit top speeds.
  • Durability is nothing you need to question as the aerospace aluminum frame on this beast will last and can even take on more weight than expected.
  • Disc brakes in the front and back provide you with more control when stopping, allowing you to make those tight maneuvers or stop with better reaction times.
  • Rough terrain means nothing when it compares to the Hero S10 E-scooter's durable 10-inch wheels and suspension.
  • The Hero S10 comes with LED lighting, making it more visible to add more to the rider’s safety and bring about style.

Australian safety laws strictly prohibit speeds above 25km/h as well as electric rides with extreme motors such as the one that the Hero S10 has, which makes this meant for off-roading only.

For more information on E-ride laws, check out https://www.eridesolutions.com.au/pages/safety

SPECIFICATIONS

  • BODY FRAME: Aerospace Aluminium Alloy T6061
  • MOTOR POWER: 1000W rear motor with peak power of 1300W
  • BATTERY: 52V 18Ah / 52V 23Ah 
  • MAX MILEAGE: 18Ah 55km / 23Ah 75km
  • MAX SPEED : 25km/h (Australian street-legal)
    Up to 55 km/h (off road use only)
  • Max rider weight: 120 KGS.
  • LIGHTS: Front LED Headlight+horn, 2x LED Front Light + 2 x Acrylic light + 2 x LED rear light and brake light
  • BRAKES: Front Disc brakes JAK-ER1 + Rear  Disk Brake JAK-8R + Regenerative Brake
  • SUSPENSION: front dual coil suspension and back hydraulic spring DNM suspension
  • DASHBOARD: Smart LCD display
  • TIRES: 10x 3-inch inflatable wheel
  • DIMESNIONS: 1250x1200x650mm
  • CHARGER: CE, UL, FCC approved charger
  • Product Weight: 18Ah N.W: 24 kg G.W 28kg / 23Ah N.W: 26 kg G.W 30kg
 
What is in the box?
 
1x Hero S10 (Black)
 
1x Charger
 
1x User Manual
 
1x Tool Kit

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within three months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible and any sale promotions offered
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

All select brands have free shipping (metro areas) except for:

EZRIDERZ, RAYVOLT, GRIPSPORT, PROGEAR, VAMOS, PHATRIDER, GOLF SKATE CADDY, EUNORAU, EUROWHEEL, KUSH, EOZZIE, EMOS, WIRED, VOLTRIUM, AUSSTECH (WA Only) DRAGON (All models except the beast, and for a limited time the GTR models), OTTO (WA and TAS Only), FIIK DRIFTER, INDEPENDENT, MATRIX

These brands attract a small shipping fee between $19.00 and $199.00 for metro areas. 

We pay the rest Australia wide for all metro areas.  Please note regional areas may attract additional shipping fees. These include but not limited to Western Australia, Northern Territory and Tasmania. Please enquire if you're unsure or would like a quote.
A great way to save here is to get your parcel delivered to your closest depot.
Please let us know if you would like a quote or prefer this option. 

Order Confirmation: 

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm with you.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@eridesolutions.com.au

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to returns@eridesolutions.com.au and we will process an insurance claim on your behalf.

 

Please note, the warranty does not cover damages caused by crashes or mistreatment under any circumstance. Nor does it cover burnt wires and/or motor due to excessive on going acceleration and exceeding 100kg load limit.

Cancellation fee of the e-scooter after the shipment is $89.

Customer must keep their original invoice of purchase and produce this when making any warranty claim. Failure to do so will render the warranty void.

The warranty is limited to the original Customer only and is not transferrable to any subsequent owners.

The warranty is conditional upon the presentation of the Retailer’s purchase invoice.

The warranty is conditional upon the customer’s signature, the date, the customer’s name and his/her attestation with regard to reading the use instructions, understanding their significance and receiving an accurate explanation regarding the product’s operation.

The warranty period is as follows:

Warranty period 12 months from date of purchase for the following models:

 

- HERO Range including frame, battery, motors, controllers

 

This warranty does not cover:

Conditions, malfunctions or damage caused by incorrect usage, maintenance or adjustment as advised in the user manual;

Conditions, malfunctions or damage caused by or during the time that a user is under the influence of drugs, alcohol or any other mind altering influences;

Conditions, malfunctions or damage caused by acts of nature;

Conditions, malfunctions or damage caused by or as a result of the customer self-modifying, decomposing or destroying the parts without prior authority from the manufacturer.

Conditions, malfunctions or damage caused by the use of non-original parts or unauthorised circuit and configuration change.

Fractures/raptures or loss of plastic parts inclusive of the choke, charging port, handlebar switches and plastic flaps.

Any utilization intended for commercial needs, rental, competitions and freights towing.

The utilization of components that were not supplied by the manufacturer (non-genuine parts).

Bending of the aluminium parts, inclusive of the fork and the folding mechanism due to unreasonable use (power exertion on the handlebars and bumping into barriers/obstacles including walls or sidewalks, intentional or unintentional damage and punctured tires or inner tubes).

Conditions, malfunctions or damages caused to the battery by external shorts, inclusive of the charging system.

Conditions, malfunctions or damages to a Product or Battery that has been left uncharged for more than 30 consecutive days.  It must be stored fully charged and recharged every month, otherwise it may not be able to take charge.

Corrosion damages as a result of contact with water/humidity conditions.

Water damage (these scooters are not to be used in wet weather and are not “water proof”)

Tyres and inner tubes are not covered under warranty

Misuse of the Product will void the warranty.

The customer acknowledges that they are aware that the Battery capacity will reduce to 85% after 1 year (365 days) and to 60% after 2 years (730 days). This situation is normal and does not belong to the battery quality issue.

This warranty includes:

Manufacturing faults detected upon the product’s receipt by the customer.

Faults encountered in the electric power system, inclusive of the engine, battery and controller.

If the product has been repaired or replaced by the Retailer, Seller or Manufacturer, the repaired or replaced product will be covered by this warranty for the remainder of the warranty period or as long as a limited additional warranty period has been provided, on the same terms and conditions.

The customer agrees and is aware that there will be no refund or return of the Product following the purchase, if it is not in pre-sale condition (not used, fully packaged).

The warranty and liability of the Seller and Retailer is limited in any case to repairing and/or replacing the product in accordance with the guidelines detailed in this letter of warranty. Under no circumstances will the Seller or Retailer be obliged to provide compensation for bodily injuries, property damages, losses, hindrance of profits, prevention of use or any other damage that will be caused directly or indirectly as a result of usage of the product.

Speed Limits, power and use of the Product is the responsibility of the Customer. The Customer is solely responsible for ascertaining and adhering to all local laws regulating the use of the product.

Battery Warranty Highlights

The battery warranty is provided for the warranty period specified in the certificate of warranty, according to an expected annual deterioration rate of 25%.  Replacement batteries can be purchased.

In case of a substantial deviation from this deterioration rate over time, Dubitz will repair or replace the battery’s core, provided that the battery was used according to all the terms and conditions specified in the warranty and certifying that the battery was not exposed to a non-genuine controller. 

When depositing a battery for examination: the handling time is up to 40 days sea freighted – no alternative battery is provided while the battery is deposited, even within the warranty period.

Additional Factors that may accelerate the Batteries Deterioration.

Overloading, inclusive of an additional adult riding the Product.

Ensuring product maintenance is being monitored by the buyer to avoid any deterioration to the electric system resulting in excess battery drainage. Product maintenance which is to be monitored by the buyer includes;

- Checking the air pressure

- Wheel alignment and balancing

- Monitoring the braking system.

Moisture or humidity conditions, including staying in close proximity to the sea over time, which will cause damage to the battery and electric system.

High temperature conditions, including locking the battery in a car under excessive temperature conditions.

Storing the battery without charging/discharging for a time period exceeding 30 days – it is highly recommended to charge the battery at the end of every significant use period, there is no need in discharging a battery before charging it – it is recommended to wait for 30 minutes from the termination of use until the commencement of charging.

Instructions of battery use and charging safety:

It is recommended to connect the charger to the electrical grid through an electric current stabilizer or a “lightning protection product”. In the absence of such a system, it is recommended to disconnect the charger from the wall socket after every use. Damage inflicted to the charger consequent upon current fluctuations in the electrical grid, is not covered within the framework of the warranty.

The charger must be placed on non-flammable surfaces and at a safe distance from flammable materials such as a mattress, a rug, curtains etc.

The charging process must be carried out under supervision in a ventilated location, such as a terrace. It is forbidden to charge the battery in bedrooms.

It is forbidden to store batteries under high temperature conditions, and it is prohibited to leave a battery within a parking car in the sun.

In the event of strange smells and odours, unusual noises, shorts, flickering of the indicator light or in case of sabotage or exposure to moisture – it is forbidden to use the charger yet mandatory to arrive immediately to one of the Network’s branches in order to examine and/or replace the battery.

There is no point in discharging the battery before charging it.

In cases of lack of battery use – it is strictly mandatory to charge/discharge the battery at least once a month. A battery that does not undergo a charge/discharge process, deteriorates rapidly and is destroyed within several months.

A discharge of the battery is carried out by simply running the battery from full to 1 bar (or 1 point) and then stopping use and placing the battery on charge until FULL or at least 5 hours on a consistent charge.

It is forbidden to use a non-genuine charger, which has not undergone an approval process in one of the Network’s branches. Use of a non-genuine charger will result in the warranty being void.

The utilisation of a charger that does not suit the battery may result in conflagration and disaster.

In the event of a burning battery, the fire must be subdued using sand, it is forbidden to extinguish a burning battery with water.

No Warranty is provided for damage inflicted on the charger.

In the event of damage inflicted during the warranty period, a deductible will be applied to the price.

Confirmation accepting terms and conditions:

By purchasing the product, the Customer expressly states and agrees as follows:

    1. I hereby agree to use the product in accordance with manufacturer’s instructions and all local laws in Australia.

    2. I am aware that the use of this product requires the utilisation of protective accessories, inclusive of a helmet, knee protectors, elbow protectors, riding gloves and suitable garments.

    3. I hereby indemnify and hold harmless the seller, retailer, manufacturer and every distributor on its behalf for any expense, liability, finance charge or loss incurred due to complaints, demands or claims that are filed against them or threatened to be filed against them by a third party owing to any damage or injury that is or may be caused as a result of using the Product in a manner which exceeds the speed limit or is not in accordance with local laws in Australia.

    4. I am aware that the product’s speed and travel range are affected by the rider’s weight, the wind, wheel air pressure and the product’s battery charge status. These can vary due to each of the aforementioned factors and therefore affect the final travel range,

    5. No Tampering with the device or changing pre-set speeds will void all warranty and may affect the safety of the device and increasing risk of injury.


By Purchasing this Product, the Customer hereby agrees to use this Product with the utmost caution and in accordance with the Law in Australia, and relevant city/council Laws.

By Purchasing this Produce, the customer agrees that they understand the relevant road rules, logistics and legalities involved with riding an Electric Kick scooter on public roads/pathways and parkways in their respective cities and councils.

By Purchasing this Product, the Customer agree that he/she has read and understood the terms and conditions of the warranty as well as the manufacturer’s instructions attached, and in this regard, acknowledges and agrees as follows.

The buyer agrees to use the scooter on private property only unless in some states such as Queensland where Electric scooters are legal to use within the current regulations. The buyer agrees to keep up to date with their relevant council and cities laws and regulations and follow them respectively.

QUESTIONS & ANSWERS

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