SPEED
25 km/h Street Legal
Up to 35km/h Off-road
|
MOTOR
500W
|
RANGE
Up to 70km
|
BATTERY 14Ah
|
TYRE SIZE |
MOTOR PLACEMENT Rear Hub |
PRODUCT WEIGHT
23kg |
The EO MTB Discovery is the top of the range model in our collection. Constructed with a sturdy 55” Aluminium Alloy frame, the bike offers style and grunt. The lightest electric bike in our range, weighs only 23 kg, allowing easy transportation. It is powered by an inbuilt 500 Watts Rear hub motor and a stock 14AH Lithium battery. It’s unique single speed 16T/44T gears are complemented by Tektro Radius Dual Hydraulic Pivot brakes. The EO MTB Discovery can easily reach distances between 30 -70km before needing a recharge. With recharge times under 4 hours. This sleek design is finished with a state-of-the-art S Mode LCD Display screen. Treat yourself to be the best electric bicycle on the market.
The EO Discovery model has been designed to be on or off road. The intelligent controller allows you to set up the limit of speed therefore torque up to 25 Km/hr or simply to unleash the full power to go off road on country, farms or private paths reaching 35 to 40 Km/hr.
SPECIFICATIONS
Frame |
Aluminium Alloy |
---|---|
Motor |
500 Watts rear hub more speed and torque 25 km/hr Limited/ 35km/hr off-road |
Battery |
14Ah – Samsung active lithium cells |
Gears |
Shimano 6 gears speed 16T/44T |
Brakes |
Tektro / Radius – Dual Pivot Hydraulic |
Weight |
23 Kg |
Display |
LCD 5 Mode Speed Display Intelligent controller allows to become the bike from on road to off road mode in just seconds |
Max Distance |
30-70 km depending on rider, terrain, weather and level of assistance used |
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, please let us know and we will check if we could match with their pricing. We want you to feel confident that you are getting the absolute best price for the product you are ordering.
Our 100% Price Guarantee has some limitations:
- Promotions such as rebates and buy one, get one free offers are not eligible and any sale promotions offered
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
Please note that some areas especially regional areas may attract additional shipping fees. These include but not limited to Western Australia, Northern Territory and Tasmania. Please enquire if you're unsure or would like a quote.
A great way to save here is to get your parcel delivered to your closest depot.
Please let us know if you would like a quote or prefer this option.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm with you. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@eridesolutions.com.au
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to returns@eridesolutions.com.au and we will process an insurance claim on your behalf.
E-Ozzie covers its products by a 2-year warranty against manufacturer faults of the frame and with a 1-year warranty against manufacturer faults of the electric parts. Guarantee terms apply.
Once you receive the bike, if you are not completely satisfied, you are more than welcome to return it to us within 7 days. The bike must not show any signs of usage, must be in original packing and the buyer is responsible for all shipping costs. Return terms apply.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
What We Don't Cover:
- Damage or Failure due to misuse
- Damage caused by failure to service or maintain products
- Damage caused by natural disaster, such as storms or floods
- Wear and Tear from general use over time eg. worn tyres
- Costs & Labour charges involved to install replacement parts
- Shipping Costs to Return Products or Parts to us
Have a question? - Simply contact us.
What Happens When I Have a Warranty Problem?
- Contact a member of our team to assist with diagnosing the problem
- If a manufacturers fault is established we will ship out the replacement part.
- If the fault requires a technician to diagnose, repair or install components we will direct you to one of our dealers, a local bike store or technician for further attention.
Need a Part?
We carry most parts on our products and should you need a replacement, Simply Contact our Support Team for a Quote. Parts will also be available via our website for streamlined ordering in the near future.
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at aldo.vera@vafservices.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at aldo.vera@vafservices.com and send your item to: 8 Squadron Rd, Point Cook VIC 3030, Australia.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 8 Squadron Rd, Point Cook VIC 3030, Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
QUESTIONS & ANSWERS
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