Warranty - Samebike

12 months motor, battery, frame replacement warranty. Our warranty policy is 'return to base' warranty. Most of the case customers can replace the parts by themselves. In some cases that require technical support, customers can visit local bike shop to obtain a quote, and we will send through parts for replacement/repair. We are happy to reimburse up to $100 for repair in local bike shop.

In the case of any warranty claim, please contact our team with the purchase details and the issue of the item.