Warranty - Veloz
WHAT IS COVERED?
All manufacturing faults
Your item will be repaired or replaced (if repair is not possible) if you are the first purchaser/user of the product and it has any of the following manufacturing or design faults under normal use:
1,- Motor faults
2.- Boards or Computer Control faults
3.- Battery faults
4.- Frame (2 years)
WHAT IS NOT COVERED
Warranty will not apply in the next situations:
1.- When the warranty period has expired
2.- Failing to maintain or perform schedule servicing (6 months free service)
3.- When the serial label is altered or removed
4.- When the product or any of its components have been opened, altered or modified
5.- Wear-and-tear damage of vulnerable components such as wheels, tyres, lights. consumables or battery lifespan
6.- Damage caused by product misuse or abuse like (but not limited to) dropping, collision, jumps, grinding, heavy shaking, abrasion or bad storage
7.- Damage caused by water. Most of our items have some level of proofing against dust and wet conditions, but they are NOT water-proof.
8.- Damage caused by overloading, over the designed maximum load
9.- Limited warranty of 3 months for commercial use.