Your QuickWheel Scooter comes with a 12 month manufacturers warranty on Motor, Battery and Controller.
If you believe you have a warranty issues please contact us here at email@example.com or via phone to discuss the issue. please send photos and/or video of the issue. Sometimes the solution is simple.
Warranty issues will be rectified by supplying the purchaser with the appropriate replacement part to fit them selves. All warranty items are plug and play and simple to replace. If you prefer to have the item fitted for you, make contact with a bike shop or scooter mechanic in your home town and organise and pay for that yourself.
Only the faulty part will be replaced under warranty not the entire scooter. The only time the entire will be considered for replacement is DOA and the item has not been used at all and is in the original condition and packaging. If it is not a warranty issue then the exchange policy comes in to play. Warranty is void with inappropriate use, water damage or wear and tear.